Contractor communication and support for recruitment agencies

Sapphire is a trusted, compliance-first partner. Alex is always on hand, respectful of our preferred ways of working and quick to resolve queries and payment issues. As umbrella legislation changes, their audit-ready approach and clear, timely communication give us and our contractors real confidence.

I have worked with Sapphire for a number of years and have consistently found their service and attention to detail in account management to be exceptional. The team resolves any issues quickly and, no matter how busy they are, always take the time to speak with customers and clients. That level of dedication goes a long way. I would highly recommend Sapphire.

I’ve worked with Sapphire for years and brought the relationship over to my own agency. They register temps quickly, keep us updated throughout and make sure they’re paid reliably each week. Any issues are resolved swiftly, allowing me to focus on placing temps with complete confidence. Jake’s guidance was also invaluable when launching my business, and the whole team consistently goes the extra mile. I see Sapphire as an extension of my accounts department and couldn’t recommend them highly enough.

We’ve worked with Sapphire for over a year and have found them an excellent company to deal with. The Quartz system is easy to use, but what really stands out is their proactive customer support and willingness to listen, adapt and accommodate the specific requirements of our business. Ray, Shauna and the wider team are responsive, practical and genuinely great people to work with. I’d have no hesitation in recommending them.

Sapphire have been a valued umbrella partner, providing a professional and compliant service to both our contractors and our business. Their team is responsive, easy to work with and focused on delivering a positive experience for contractors throughout their engagement. We have found Sapphire to be supportive, reliable and committed to maintaining high compliance standards, helping us and our contractors navigate an increasingly complex regulatory environment. We value the collaborative relationship and their ongoing support of our business.

We’ve worked with Sapphire for over a decade, and they’re a trusted extension of our business. As we’ve grown, they’ve consistently provided us with high-quality accountancy support, from the standards you’d expect, to wider company restructuring advice. The team is knowledgeable, responsive and commercially minded, giving us confidence that we’re always receiving practical advice, not just technical answers. We’ve also utilised Sapphire’s umbrella and workforce solutions. Their understanding of the recruitment and contractor market and the changing regulatory environment has been invaluable. They always deliver a professional, reliable service that reflects well on our business and provides reassurance to both internal teams and contractors.