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Global workforce compliance for recruitment agencies

Make international placements with the right compliance structure in place

Our Global Workforce specialists combine recruitment expertise with in-country knowledge, helping you manage international placements with greater confidence.

Talk to our Global Workforce team

Compliance changes when you cross borders

There isn’t one set of rules for global recruitment. The requirements depend on the country, the worker, their status and the nature of the assignment.

Sapphire helps you understand the areas that need to be considered before a placement begins.

Worker classification

Understand whether a worker can be engaged independently or needs an employment structure based on the circumstances and local requirements.

Employment requirements

Where employment is required, we help put the appropriate local employment structure behind the placement.

Payroll and statutory obligations

Manage relevant payroll, deductions and statutory requirements according to the rules applying to the engagement.

Contracts and documentation

Put the appropriate agreements and documentation in place for the worker, assignment and jurisdiction.

Ongoing compliance

Requirements don’t stop once a worker is onboarded. Our specialists support the engagement throughout the assignment as circumstances or local requirements change.

The right structure for every global placement

Rather than applying the same model everywhere, we look at the individual placement and the requirements of the market.

Discuss a placement

Understand the placement

We start with where the worker will be based, what they’ll be doing and how the engagement is intended to work.

Assess the appropriate route

Our specialists consider the requirements of the market and whether EOR, AOR or another appropriate structure is needed.

Put the structure in place

We manage the relevant employment or contractor engagement processes, documentation and payment infrastructure.

Support the assignment

You have a dedicated team to help manage the ongoing requirements behind the placement.

Contractor compliance you can verify

FCSA CIS Accredited Member Xero Gold Partner FCSA Umbrella Accredited Member QuickBooks Platinum ProAdvisor APSCo Trusted Partner FCSA Limited Company Accredited Member Sage Accountant Partner SafeRec Certified
Explore our compliance
12+Years supporting recruitment businesses
500+Agencies across the UK
£700m+Annual turnover
10,000+Contractor payments processed each week
100,000+Contractors supported
102+Countries supported
£1m+Paid in contractor bonuses since 2024
20%Year-on-year contractor growth
Top 5UK Umbrella/CIS market share

Sapphire is a trusted, compliance-first partner. Alex is always on hand, respectful of our preferred ways of working and quick to resolve queries and payment issues. As umbrella legislation changes, their audit-ready approach and clear, timely communication give us and our contractors real confidence.

Sophie Anderson, Associate Director, Venn Group

I have worked with Sapphire for a number of years and have consistently found their service and attention to detail in account management to be exceptional. Marcus, in particular, stands out — he resolves any issues quickly and, no matter how busy he is, always takes the time to personally speak with customers and clients. That level of dedication goes a long way. I would highly recommend Sapphire.

Jim Fleming, Director, Buildforce Solutions

I’ve worked with Sapphire for years and brought the relationship over to my own agency. They register temps quickly, keep us updated throughout and make sure they’re paid reliably each week. Any issues are resolved swiftly, allowing me to focus on placing temps with complete confidence. Jake’s guidance was also invaluable when launching my business, and the whole team consistently goes the extra mile. I see Sapphire as an extension of my accounts department and couldn’t recommend them highly enough.

Luke Lysandrou, Director, LLC Recruitment

We’ve worked with Sapphire for over a year and have found them an excellent company to deal with. The Quartz system is easy to use, but what really stands out is their proactive customer support and willingness to listen, adapt and accommodate the specific requirements of our business. Ray, Shauna and the wider team are responsive, practical and genuinely great people to work with. I’d have no hesitation in recommending them.

Steve Gearing, Managing Director, Gearing Recruitment Solutions

Frequently asked questions

What is FCSA accreditation and why does it matter?

The Freelancer and Contractor Services Association (FCSA) sets the compliance benchmark for umbrella and contractor providers. Its accreditation involves an independent audit of financial and operational processes. Sapphire has held it for eight consecutive years, giving you assurance that your payroll partner operates compliantly.

What does SafeRec accreditation add?

SafeRec uses AI to audit every payslip against the underlying pay data in real time. It confirms contractors are paid correctly and deductions are accurate. For your agency, that means independent evidence of compliance on every single payment, not just an annual check.

Why do accreditations matter for PSL inclusion?

Our 2025 research shows 66% of recruiters now require FCSA membership and 28% require SafeRec accreditation before adding an umbrella to their PSL. Working with an accredited partner protects your supply chain and meets the standards your clients increasingly demand.

How do these credentials reduce risk for my agency?

From April 2026, agencies are now jointly liable for unpaid PAYE or NICs if a payroll partner fails to operate compliantly. Choosing an accredited, independently audited partner reduces that exposure and gives you a clear audit trail if questions ever arise.