Mark Connor
Chief Executive Officer
The trusted global partner to the recruitment industry
A different kind of ownership creates a different kind of partner
Sapphire has been employee-owned since 2021, meaning our people have a genuine stake in the business they’re helping to build and care deeply about the service they deliver.
We believe that success should extend beyond our own team. Through our profit-share programme, we’ve shared more than £1 million directly with contractors since 2024, recognising the people who contribute to the success of Sapphire and the recruitment businesses we support.
£1m+
paid directly to contractors since 2024
12+Years supporting recruitment businesses
500+Agencies across the UK
£700m+Annual turnover
10,000+Contractor payments processed each week
100,000+Contractors supported
102+Countries supported
£1m+Paid in contractor bonuses since 2024
20%Year-on-year contractor growth
Top 5UK Umbrella/CIS market share
Meet our leadership team
Alex Moore
Chief Sales Officer
James Shaw
Operations Director
Paul Bygraves
Business Development Director
Chris Bloor
Compliance Director
Loui Aylward
Head of Commercial Partnerships
Kris Simpson
Head of Global
Maria Dawson
Head of Payroll and Compliance
Adele Murray
Head of Customer Experience
Ben Fitzgerald
Head of Contractor Accounting
Jake Darlington
Head of SME Accounting
Liz Dittman
Head of Sales
Gem Wilson
Executive Assistant
Our social responsibility
We’re always looking to improve our business for our people, the environment and the communities on our doorstep.
From climbing mountains to amateur boxing challenges, we stay on the lookout for creative ways to fundraise for the causes close to our hearts.
One partner for everything your agency needs
Sapphire combines accounting & intelligence services with contractor services, global workforce support and operational technology under one roof. That means less time coordinating between providers and more time focused on growth.
Contractor Services
Fully managed UK and global contractor payroll, with FCSA-accredited compliance built in.
Global Workforce
EOR, AOR and global payroll across 102+ countries, managed by dedicated specialists.
Operational Technology
Purpose-built tools that automate timesheet and payroll processing, compliance checks and reporting.
Accounting & Intelligence
Recruitment accounting, financial intelligence, benchmarking, tax and advisory support.
Accreditations
Stay in the know with intelligence for ambitious recruiters
Discover the latest news that matters for growing recruitment businesses.
Sapphire surpasses £1 million in contractor profit-share bonuses
Marcus Higginbottom celebrates 10 years at Sapphire – Q&A
New Sapphire portal gives agencies and MSPs instant payroll evidence
Sapphire Payroll Transparency Portal Q&A: evidence you can access quickly
Sapphire’s year in review: strengthening trust, unlocking ambition
Building on Trust: Sapphire Welcomes Major New Payroll Client
Ben Fitzgerald has been named Best Contractor Accountant at The Contracting Awards 2025
