Grievance Procedure

Sapphire is committed to ensuring that everyone is treated fairly and consistently during your employment with Sapphire. Our grievance procedure can be found on the web link below which articulates the steps available to you should you wish to raise a grievance in relation to your employment. In the event of a grievance being raised please contact us to discuss this and if an informal resolution cannot be found please raise your grievance in writing, addressed to the Head of Customer Experience to either support@sapphireorg.co.uk or via post to our Head Office address – Bramhall House, 14 Ack Lane East, Bramhall, Stockport, Cheshire, England, SK7 2BY. A response will be received within 2 working days.