“The Sapphire team is always responsive and straightforward with any issues that arise. They are easy to contact and speak to and are a friendly helpful voice at the end of the phone line. The team provide very easy ways to manage all my pay and tax issues. Everyone that I’ve spoken to or dealt with at Sapphire has always been helpful, responsive and professional.”

Nicola Daniel, Agency Social Worker

“It is really important for me to feel confident and assured with partners that I have meaningful relationships with. Over the last three years, the Sapphire team have built my trust through their consistent, professional approach. I speak to the same few people whenever I have contact with Sapphire which I really value, as I feel understood when presenting any issues for resolution.”

Fiona Love, Contractor

“Whenever I’ve had difficulties, Sapphire has always been available to contact easily, to explain and guide me through the issues to a satisfactory solution. This makes for a great working relationship and peace of mind, knowing I can trust the whole team at Sapphire.”

Michael John Brennan , Electrical Project Engineer

“Sapphire’s communication is first class. The team are always knowledgeable and courteous and respond to any questions swiftly – and with all the right information. Payments are also always on time, so I know I can always trust Sapphire when it comes to contractor care.”

Tony Wilcox, Agile Delivery Manager

“I can always trust Sapphire to pay on time, and correctly, without fail. All the staff I’ve spoken to, whether that’s via WhatsApp or phone call, are friendly and nothing is ever too much trouble. Sapphire constantly provides good and efficient customer service with a wide range of support packages.”

Rebecca Glynn , Probation Officer