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Switch to Sapphire without disrupting your pay

We coordinate the move with your agency and work around your pay cycle, keeping the admin on your side to a minimum.

Switch to Sapphire

Why contractors move to Sapphire

Switching should mean a better experience, not more hassle. Here’s what you gain when you move to us.

Transparent PAYE pay

Clear, itemised payslips and pre-payment text updates mean you always know what you’re getting and when.

Compliance you can trust

We’re FCSA-accredited and SafeRec-audited, meaning every payroll run is independently checked for full peace of mind.

Support whenever you need it

Reach our team by phone, email or WhatsApp and get fast, human answers whenever you need them.

Success that’s shared

We’re employee-owned and our contractors benefit too. After one year with us you’ll qualify for profit-share bonuses through our Employee Ownership Trust.

Benefits beyond the payslip

Private pension options, salary sacrifice, insurance, mental wellbeing support, high-street discounts – just some of the additional benefits you can access through Sapphire.

Switching is simple

Switch to Sapphire

Register with Sapphire

Give us a few details about you, your assignment and your current provider.

We coordinate the move

We’ll work with your agency and plan the switch around your existing payroll dates and cut-offs.

Start getting paid with Sapphire

Once everything is in place, we’ll take over your payroll and keep you informed about what you’re being paid and when.

Support throughout your switch

You don’t have to figure the move out yourself. Our team is available by phone, email or WhatsApp to answer questions, explain what happens next and keep your switch moving.

Talk to our team

Sharing success

Sapphire is employee-owned, meaning when the business does well, the people who make it possible share in it – including our contractors.

Every year, we distribute a profit-share bonus to contractors who have been with us for more than a year. This year, we surpassed over £1m paid directly to longstanding umbrella contractors who helped build what we have.

Find out more
£1m+

paid directly to contractors since 2021

Contractor support you can rely on

£1m+Shared directly with contractors
ExcellentTrustpilot rating
100,000+Contractors supported
10,000+Contractor payments processed every week
8consecutive years FCSA accredited
SafeRecReal-time payroll auditing

“Sapphire is a trusted, compliance-first partner. Alex is always on hand, respectful of our preferred ways of working and quick to resolve queries and payment issues. As umbrella legislation changes, their audit-ready approach and clear, timely communication give us and our contractors real confidence.”

Sophie Anderson, Associate Director, Venn Group

Frequently asked questions

Will my pay be affected when I switch to Sapphire?

No, your pay won’t be disrupted when you switch to Sapphire. The switching process is designed to protect your pay, with no gap in earnings and no missed paydays.

Sapphire maps your pay cycle from the start, checking timesheet, approval and payroll cut-off dates before you move. If onboarding can’t be completed before a payroll cut-off, Sapphire won’t move you in that pay period. That keeps your income steady throughout the switch.

How long does it take to switch umbrella companies?

Switching to Sapphire is quick, and Sapphire coordinates the transition directly with your recruitment agency so you don’t have to manage it yourself. Most onboarding happens within a few days.

The exact timeline depends on your pay cycle and when your details are confirmed. Sapphire works to your payroll timetable to make sure the move fits cleanly around your paydays, rather than rushing you in before your records are ready.

What do I need to do to switch to Sapphire?

Very little. Sapphire handles the transition directly with your agency, so most of the work is done for you. You’ll complete a short online onboarding process, or speak to one of our team if you’d prefer, and provide a few personal details to get set up.

You can register online at your own pace or ask questions first. Support is available by phone, email and WhatsApp throughout, so you’re never left guessing about the next step.

What happens to my pension when I move to Sapphire?

Your pension is handled as part of onboarding, so nothing gets missed during the switch. Sapphire discusses your pension setup directly with you when you join, making sure your contributions are set up correctly from the start.

If you have questions about how your pension carries across or what your options are, Sapphire’s team can talk you through it before you go live.

Is there a cost to switch to Sapphire?

No, there’s no cost to switch. In fact, contractors moving to Sapphire receive two weeks of free service, giving you time to settle in without pressure. This lets you experience Sapphire’s payroll and support first-hand before committing fully.

Who do I contact if I have a question during the switch?

Sapphire gives you a single point of support throughout the move, so you always know where to go. You can reach the team by phone, email or WhatsApp, whichever suits your working day best.

After you go live, Sapphire runs a 30-day post-live assurance review, including proactive checks and dedicated contractor support. That means any questions are picked up early and sorted quickly, not left to build up.